Terms of Service

Acceptance and Contract Records

1.1 Active acceptance.You enter into these Terms when you take an affirmative action presented with clear notice that the action constitutes agreement, such as selecting “Agree & Continue,” “Start,” “Create,” “Join,” “Submit,” “Upload,” “Activate,” “Purchase,” or a similar control, or sending an affirmative response through WhatsApp or Telegram after the Terms are presented or linked. Merely viewing an informational page before such acceptance does not, by itself, create a DateKeeper account or paid subscription.

1.2 Electronic agreement. You agree that electronic acceptance has the same effect as a handwritten signature to the extent permitted by applicable law. We may maintain records showing the date, time, channel, account or platform identifier, IP address where appropriate, acceptance wording, and version of the Terms and Privacy Policy presented to you.

1.3 Incorporated terms. These Terms include any plan-specific, offer-specific, marketplace, or order terms presented to you when you purchase or activate a feature. If those terms conflict with these Terms, the more specific terms control for that purchase or feature, except that mandatory law always controls.

1.4 Privacy notice. Our Privacy Policy describes our data practices. It is not a waiver of your legal rights, and acknowledgement of the Privacy Policy is not a substitute for separate consent where applicable law requires it.

Eligibility, Authority and Children

2.1 Age and legal capacity. You must be at least 18 years old, or the age of legal majority where you live, and legally capable of entering into a contract to use the Service or accept these Terms.

2.2 Acting for an organization. If you use the Service for a company, organization, school, club, or other entity, you represent that you have authority to bind that entity. In that case, “you” includes the entity.

2.3 Information concerning minors. An adult parent or legal guardian may enter information concerning a minor or submit content on a minor’s behalf, provided the adult has the authority to do so and uses an adult-controlled account or device. Children may not independently create an account, accept these Terms, purchase a plan, or submit a contribution. DateKeeper may remove content or access if it reasonably believes this requirement has not been met.

2.4 Legal compliance. You may use the Service only where doing so is lawful. You represent that you are not prohibited from using the Service under applicable sanctions, export-control, or other laws.

The Service

3.1 Purpose. DateKeeper helps users remember and coordinate birthdays, anniversaries, memorial dates, work anniversaries, graduations, baby milestones, due dates, and other important occasions. Features may include shared calendars, reminders through WhatsApp, Telegram, and email, private countdowns, calculators, invitations, QR codes, and group photo or video projects.

3.2 Feature availability. Features may vary by country, device, channel, plan, marketplace, and stage of development. We may improve, replace, limit, suspend, or discontinue features for legal, safety, security, technical, commercial, or third-party platform reasons, subject to Sections 12, 19, and 23 and any mandatory consumer rights.

3.3 Beta and early-access features. Beta, preview, experimental, or early-access features may be incomplete, contain errors, change materially, or be withdrawn. Data created through a beta feature may be reset or deleted after reasonable notice where practicable. Do not rely on a beta feature for important or irreplaceable information.

3.4 Personal-use licence. Unless your Plan expressly permits business or organizational use, the Service is licensed for lawful personal, family, and small-group use. You may not resell or operate the Service for third parties without written permission.

3.5 No emergency or professional service. DateKeeper is not an emergency notification system, medical device, legal record, official calendar, or professional advisory service. Maintain your own records and backup reminders for important matters.

Access, Security and Magic Links

4.1 Access methods. DateKeeper may use your WhatsApp account, Telegram account, email address, magic link, private link, QR code, invitation token, or edit token instead of a traditional username and password.

4.2 Your safeguards. You must take reasonable steps to protect your devices, messaging accounts, email inbox, links, and tokens. Do not share an edit token or management link with anyone you do not authorize. Notify us promptly at contact@datekeeper.me if you suspect unauthorized access.

4.3 Possession-based access. Anyone who obtains a private link, invitation link, magic link, or edit token may be able to view or change associated content, depending on the link’s permissions. Privacy settings reduce risk but cannot prevent a recipient from copying, recording, downloading, forwarding, or independently retaining content that the recipient can access.

4.4 Unauthorized activity. You are responsible for activity that you knowingly authorize or that results from your failure to use reasonable safeguards. You are not responsible for unauthorized activity caused by DateKeeper’s breach of its legal obligations, gross negligence, or wilful misconduct.

4.5 No transfer. You may not sell, transfer, rent, or assign your account, access token, paid entitlement, or Lifetime Access unless the applicable offer expressly allows it or we approve it in writing.

Electronic Communications and Notices

5.1 Service communications. You authorize DateKeeper to send operational communications through the channels you select or use, including reminders, invitations, confirmations, access links, security notices, project updates, payment notices, and legally required service messages.

5.2 Marketing. Marketing communications are sent only as permitted by applicable law and your preferences. You may opt out using the method stated in the message. Opting out of marketing does not stop essential service, transaction, security, or legal communications.

5.3 Electronic notices. You consent to receive agreements, disclosures, and notices electronically. A notice is considered delivered when sent to the email address, WhatsApp number, Telegram account, or in-product destination associated with your use of the Service, unless applicable law requires another method.

5.4 Accurate contact details. You are responsible for keeping your contact and channel information current. DateKeeper is not responsible for a notice or reminder that cannot be delivered because the information supplied to us is inaccurate, outdated, blocked, or no longer under your control.

Shared Calendars, Invitations and Project Roles

6.1 Organizers. A person who creates a shared calendar, list, countdown, Birthday Video Maker project, Group Video, or similar collaboration is the “Organizer.” The Organizer selects participants, permissions, visibility, deadlines, reminder settings, and whether a project is intended to be a surprise.

6.2 Members and Contributors. A person invited to a shared list may be a “Member.” A person invited to submit a photo, video, audio recording, or message is a “Contributor.” A person for whom a project is created may be an “Intended Recipient.” One person may have more than one role.

6.3 Organizer responsibilities. The Organizer is responsible for inviting the correct people, using lawful contact information, selecting appropriate privacy settings, communicating project expectations, and excluding an Intended Recipient where secrecy is desired.

6.4 Local preferences. Where the Service permits, a Member may change display labels, relationship descriptions, reminder timing, or other settings in that Member’s personal view without changing the Organizer’s master list. The precise controls available may change as the Service develops.

6.5 No guarantee of secrecy. “Surprise Mode,” private links, exclusions, access controls, and similar tools reduce accidental disclosure but do not guarantee confidentiality. Participants may independently disclose or copy information. DateKeeper is not responsible for disclosure by a participant or by anyone who gains access without fault by DateKeeper.

6.6 Participant disputes. DateKeeper does not determine family relationships, ownership of personal memories, or who should be invited to a project. We may assist with access or removal requests, but participants remain responsible for resolving personal disputes unless law requires DateKeeper to act.

User Content and Permissions

7.1 Your Content. “User Content” includes dates, names, relationship labels, contact details, notes, photos, video, audio, messages, captions, instructions, feedback, and other material you submit or make available through the Service.

7.2 Ownership. As between you and DateKeeper, you retain ownership of your User Content, subject to any rights held by other people appearing in or contributing to that content.

7.3 Licence to DateKeeper. You grant DateKeeper a worldwide, non-exclusive, royalty-free, fully paid licence to host, store, copy, transmit, reproduce, format, adapt, resize, crop, compress, transcode, caption, watermark, combine, display, and otherwise process User Content solely as reasonably necessary to operate, secure, support, improve, and deliver the features you request. We may sublicense these rights only to service providers acting for us and only to the extent needed to provide the Service.

7.4 Project licence. By submitting User Content to a collaborative project, you also grant the Organizer and Intended Recipient a non-exclusive, royalty-free licence to view, include, download, privately share, and retain that content as part of the completed project and related keepsake. This licence does not authorize unrelated commercial advertising, sale of your contribution, or public promotion by DateKeeper unless you separately agree.

7.5 Withdrawal and copies. You may request removal of a contribution before compilation or delivery, subject to reasonable processing time. After content has been included in a completed project, shared, downloaded, or copied by participants, DateKeeper may be unable to remove every copy. Removal from DateKeeper does not require another person to delete a lawful copy already obtained unless applicable law provides otherwise.

7.6 Content about other people. You represent that you have the rights, authority, and, where required, consent necessary to submit personal information or content concerning another person. This includes the right to invite them, display their name or date, and submit their image, voice, contact information, or other personal material.

7.7 Moral rights. To the extent permitted by law, you agree not to assert moral rights solely to prevent the technical editing, formatting, compilation, or display authorized by this Section. This does not transfer ownership or authorize misleading attribution.

7.8 Feedback. If you voluntarily provide product ideas, suggestions, or feedback, you grant DateKeeper a perpetual, worldwide, royalty-free right to use and develop them without payment or obligation, provided we do not publicly identify you as the source without permission.

Content Standards and Moderation

8.1 Prohibited content. You may not submit, generate, request, or share content that:

• is illegal, fraudulent, defamatory, threatening, harassing, hateful, or designed to incite violence;
• exploits, sexualizes, endangers, or facilitates abuse of a minor;
• contains non-consensual intimate imagery, sexual content involving minors, or unlawfully created or distributed private material;
• infringes privacy, publicity, copyright, trademark, confidentiality, or other rights;
• impersonates another person, uses a deceptive synthetic likeness or voice, or falsely suggests endorsement;
• contains malware, malicious links, instructions to bypass security, or code intended to disrupt the Service; or
• is otherwise reasonably likely to cause serious harm to a person, the Service, or another platform.

8.2 Moderation. We may investigate reports, restrict visibility, remove content, preserve evidence, suspend access, or notify appropriate authorities where we reasonably believe content violates these Terms, applicable law, platform rules, or safety requirements. We are not required to monitor all content before it is submitted.

8.3 Reporting. You may report content or conduct to contact@datekeeper.me. Please provide enough information for us to identify the material and understand the concern. We may request verification before acting.

8.4 No storage guarantee. The Service is not a permanent archival service. Keep independent copies of any content you cannot afford to lose.

Acceptable Use and Platform Integrity

You agree not to, and not to help another person to:

• use the Service unlawfully or in violation of another platform’s terms;
• access another person’s content, account, token, or project without authorization;
• probe, scan, test, bypass, disable, or defeat authentication, rate limits, access controls, security, or privacy features;
• upload malware, overload the Service, disrupt infrastructure, or interfere with another user;
• scrape, crawl, index, harvest, or extract data at scale without written permission, except for ordinary search-engine indexing that we allow;
• reverse engineer, decompile, disassemble, or attempt to derive source code except where applicable law expressly permits it despite this restriction;
• use the Service for spam, unsolicited bulk messaging, contact harvesting, phishing, deceptive promotions, or unlawful marketing;
• resell, sublicense, white-label, rent, or commercially exploit the Service unless your Plan expressly permits it;
• use automated means to create excessive accounts, projects, requests, media jobs, or AI generations;
• remove or obscure required attribution or a “Made with DateKeeper” watermark, except where your Plan expressly permits removal; or
• use the Service as a high-risk or sole system for emergency alerts, medical care, legal deadlines, immigration deadlines, financial transactions, or safety-critical operations.

We may apply reasonable technical limits, usage quotas, storage limits, file-size limits, message limits, and anti-abuse controls, including to free and Lifetime Access plans, provided any material paid-plan limits are disclosed in the applicable offer or are reasonably necessary for security, law, or third-party platform compliance.

AI and Automated Features

10.1 Automated functions. DateKeeper may use automated systems to calculate dates, schedule reminders, generate messages or images, transcribe recordings, organize contributions, edit media, detect abuse, and perform other functions.

10.2 Review required. Automated and AI-generated outputs may be inaccurate, incomplete, repetitive, culturally inappropriate, or similar to content generated for other users. You must review an output before relying on, sending, publishing, or using it.

10.3 No professional advice. AI or automated output is not legal, medical, financial, psychological, or other professional advice and should not be used as a substitute for qualified advice.

10.4 Rights and originality. We do not guarantee that an AI-generated output is unique, copyrightable, non-infringing, or suitable for commercial use. You are responsible for your prompts, edits, and use of outputs. You may not use AI features to impersonate, deceive, harass, or violate another person’s rights.

10.5 Providers and limits. AI and media-processing features may depend on third-party providers and may have separate usage limits, geographic restrictions, or additional terms disclosed at the time of use. Our Privacy Policy explains relevant data processing.

Plans, Fees, Taxes and Renewals

11.1 Plans. DateKeeper may offer free plans, subscriptions, one-time purchases, Lifetime Access, add-ons, credits, storage, or usage-based features. The applicable price, currency, billing period, included features, limits, and taxes will be shown before purchase or activation.

11.2 Payment authorization. You authorize DateKeeper, its payment processor, app marketplace, or reseller to charge the displayed amount using your selected payment method. Unless expressly stated, DateKeeper does not receive or store your full payment-card number.

11.3 Taxes and currency. You are responsible for applicable taxes, duties, bank charges, exchange-rate costs, and similar charges, except taxes imposed on DateKeeper’s income. Prices may exclude taxes where law permits.

11.4 Subscription renewal. A subscription renews automatically only if automatic renewal is clearly disclosed before purchase. You authorize recurring charges until cancellation. You may cancel before the next renewal using the method shown in the Service, through the marketplace where purchased, or by contacting us. Cancellation generally takes effect at the end of the current paid period unless law or the offer states otherwise.

11.5 Price changes. We may change subscription prices prospectively after reasonable advance notice. A price change will not apply before the next renewal and will not retroactively alter a completed one-time purchase.

11.6 Failed payments. If a payment fails, is reversed, or is charged back, we may retry the charge, suspend paid features, reduce the account to a free plan, or terminate the applicable entitlement after notice where reasonably practicable. This does not limit our right to challenge an improper chargeback.

Lifetime Deals

12.1 Meaning of Lifetime Access. “Lifetime Access” means access to the specific DateKeeper plan and entitlements identified in the offer for the commercial lifetime of that plan while DateKeeper continues to operate and generally make it available. It does not mean the natural lifetime of the purchaser, perpetual operation of DateKeeper, or guaranteed availability of every existing or future feature.

12.2 Included entitlements. Only features, usage limits, storage, support, integrations, seats, credits, channels, and upgrade rights expressly included in the Lifetime Access offer are included. Unless the offer expressly says otherwise, Lifetime Access does not include future standalone products, premium add-ons, third-party pass-through costs, paid AI credits, additional storage, custom development, or features acquired from another company.

12.3 Product evolution. We may update technology, interface, workflows, providers, and feature names. We may modify or replace a feature where reasonably necessary for security, legal compliance, abuse prevention, technical feasibility, or third-party platform changes. Where practicable, we will preserve substantially equivalent core value for the expressly purchased entitlement.

12.4 No forced downgrade. We will not materially reduce an expressly included Lifetime Access entitlement solely to force the purchaser to upgrade to a new paid plan. This does not prevent reasonable limits needed to address abuse, unusually high resource use, or third-party costs, provided those limits are proportionate and applied in good faith.

12.5 Discontinuation. If we permanently discontinue the applicable Lifetime Access plan for business reasons, we will, where reasonably practicable, provide at least 60 days’ notice and one or more of the following: continued access for a transition period, migration to a substantially similar DateKeeper plan, or a reasonable opportunity to export available content. Any refund or additional remedy will be governed by the offer and mandatory law.

12.6 Marketplace deals. If purchased through a marketplace or reseller, activation, redemption deadlines, verification, refunds, and code restrictions may also be governed by the marketplace terms. DateKeeper is not responsible for a marketplace’s separate representations unless DateKeeper expressly approved them in writing.

12.7 Transfer and resale. Lifetime Access is personal to the original purchaser or purchasing entity and may not be resold, transferred, divided, or used to provide service to unrelated third parties unless the offer expressly allows it.

Cancellation, Refunds and Consumer Rights

13.1 Cancellation. You may cancel a renewing subscription at any time. Unless the applicable offer or mandatory law states otherwise, cancellation prevents future renewal but does not automatically refund the current billing period.

13.2 Refund policy. Purchases are non-refundable except where the checkout, offer, marketplace terms, or mandatory consumer law provides a refund, cooling-off period, cancellation right, or other remedy. Nothing in these Terms waives a non-waivable consumer right.

13.3 Digital-service withdrawal rights. Depending on where you live, you may have a statutory right to withdraw from a digital-service purchase. The checkout may ask you to request immediate performance and acknowledge any effect that has on a withdrawal right. If the required acknowledgement is not obtained, your statutory rights remain unaffected.

13.4 Discontinuation of subscriptions. If DateKeeper terminates a prepaid subscription for convenience rather than for your breach, we will provide a pro-rata refund for the unused prepaid period unless we provide substantially equivalent continued service or mandatory law permits another remedy.

13.5 Chargebacks. Before initiating a chargeback, contact us so we can investigate. Fraudulent or abusive chargebacks may result in suspension and recovery of reasonable costs to the extent permitted by law. A good-faith dispute or exercise of a legal right is not prohibited.

Free Tools and Calculations

Birthday Countdown, Age Calculator, Anniversary Calculator, reminder calculators, date tools, and similar free features are provided for general information and entertainment. Results depend on the information entered and assumptions regarding time zones, calendars, leap years, daylight-saving time, and date conventions. Do not rely on them for legal age, eligibility, benefits, immigration, medical, financial, employment, insurance, or other official decisions. Verify any important result independently.

Third-Party Services

15.1 Dependencies. The Service may rely on or integrate with WhatsApp, Meta, Telegram, email providers, hosting and database providers, payment processors, app marketplaces, analytics, security, AI, media-processing, storage, and other third-party services (“Third-Party Services”).

15.2 Separate terms. Your use of a Third-Party Service is governed by that provider’s terms and privacy practices. DateKeeper does not control and is not responsible for the independent acts, policies, content, outages, account suspensions, API changes, rate limits, security practices, or discontinuation of a Third-Party Service, except to the extent DateKeeper remains legally responsible for selecting or managing a service provider.

15.3 Integration permission. When you activate an integration, you authorize DateKeeper and the relevant provider to exchange the information reasonably necessary to operate it, as described in the Privacy Policy and any integration notice.

15.4 Changes. An integration may stop working if the provider changes or withdraws access. We may replace a provider or integration with a reasonably comparable alternative where available.

Reminder Delivery and Service Availability

16.1 No delivery guarantee. DateKeeper is a convenience tool. We do not guarantee that a reminder, invitation, notification, email, WhatsApp message, Telegram message, compilation, or other communication will be delivered, delivered once, delivered at a particular time, or delivered at all.

16.2 External factors. Delivery may be affected by platform availability, API or policy changes, message templates, rate limits, network conditions, device settings, spam filtering, blocked accounts, incorrect contact information, time zones, daylight-saving changes, user settings, or information supplied by another person.

16.3 Your backup. You must maintain an independent calendar or other backup for important dates and deadlines. DateKeeper is not responsible for relationship harm, missed occasions, or other consequences caused by relying on the Service as your sole reminder method, subject to Section 21 and mandatory law.

16.4 Maintenance. We may perform maintenance or deploy updates that temporarily interrupt the Service. We will provide notice of planned material interruptions where reasonably practicable.

16.5 Service commitments. No service-level commitment applies unless DateKeeper agrees to it in a separate written agreement signed by an authorized representative.

DateKeeper Intellectual Property

17.1 Ownership. DateKeeper and its licensors own the Service, software, workflows, databases, designs, text, graphics, logos, trademarks, domain names, and other materials provided by DateKeeper, excluding User Content.

17.2 Limited licence. Subject to these Terms, DateKeeper grants you a limited, revocable, non-exclusive, non-transferable licence to access and use the Service for its intended purpose during the applicable access period.

17.3 Restrictions. Except as expressly permitted, you may not copy, distribute, modify, create derivative works from, publicly display, sell, license, or commercially exploit DateKeeper materials.

17.4 Watermark and attribution. Finished media may include a “Made with DateKeeper” watermark, logo, or attribution. You may not remove or obscure required attribution unless your Plan expressly permits removal. You may share a completed keepsake containing the watermark in the ordinary manner intended by the Service.

17.5 Trademarks. No licence to use the DateKeeper name, logo, or marks is granted except as needed to identify the Service or share an unmodified DateKeeper-generated item.

Intellectual Property Complaints

18.1 Notice. If you believe material available through the Service infringes copyright, trademark, or another intellectual property right, email contact@datekeeper.me with:

• your name and contact information;
• identification of the protected work or right;
• identification and location of the allegedly infringing material;
• an explanation of why you believe the use is unauthorized;
• a statement that the information supplied is accurate and that you are the rights holder or authorized to act for the rights holder; and
• your physical or electronic signature.

18.2 Response. We may request additional information, remove or restrict material, notify the person who submitted it, restore material where a complaint is withdrawn or unsupported, and suspend repeat infringers. We may decline an incomplete or abusive complaint.

18.3 Counter-information. A person whose material is removed may contact us with evidence of authorization, ownership, licence, fair use, or another lawful basis. DateKeeper does not adjudicate complex ownership disputes and may require the parties to obtain a court order or other authoritative determination.

18.4 False complaints. Knowingly submitting a materially false complaint may expose the sender to liability under applicable law.

Suspension, Termination and Data Export

19.1 Your termination. You may stop using the Service at any time, cancel a subscription as described in Section 13, revoke links where the feature permits, and request deletion as described in the Privacy Policy.

19.2 Immediate action for serious cause. We may immediately restrict, suspend, or terminate access where reasonably necessary to address fraud, unlawful activity, child safety, credible threats, malicious code, account compromise, serious harassment, repeated infringement, payment fraud, platform-policy violations, security risk, or a material breach that cannot reasonably be cured.

19.3 Notice and cure. For a less serious breach, we will ordinarily provide notice and a reasonable opportunity to cure before permanent termination, unless notice would create legal, security, or safety risk.

19.4 Termination for convenience. We may discontinue free access after reasonable notice where practicable. For paid subscriptions or Lifetime Access, discontinuation is subject to Sections 12 and 13. We will not terminate a paid entitlement in bad faith merely to avoid providing purchased benefits.

19.5 Export period. Following termination or discontinuation, we will ordinarily provide at least 30 days to export reasonably available calendar or project content where technically feasible. We may shorten or deny export where required by law, necessary for safety or security, or related to illegal content or account compromise.

19.6 Effect of termination. On termination, your licence to use the Service ends. Provisions that by their nature should continue, including content licences for already completed or shared projects, payment obligations, intellectual property, disclaimers, liability limits, indemnification, dispute provisions, and general terms, survive.

Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” DATEKEEPER DISCLAIMS EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, ACCURATE, OR FREE OF HARMFUL COMPONENTS, OR THAT CONTENT WILL NOT BE LOST. THIS SECTION DOES NOT EXCLUDE ANY WARRANTY OR CONSUMER GUARANTEE THAT CANNOT LAWFULLY BE EXCLUDED.

Limitation of Liability

21.1 Excluded damages. To the maximum extent permitted by law, DateKeeper and its directors, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profit, revenue, goodwill, opportunity, anticipated savings, data, or use, arising from the Service or these Terms, even if advised that such loss was possible.

21.2 Specific risks. Subject to Section 21.4, DateKeeper is not liable for harm caused by inaccurate user-supplied information, a missed or delayed reminder, participant conduct, disclosure by a recipient, loss of a link or token, or the independent acts or availability of a Third-Party Service, except to the extent caused by DateKeeper’s breach of a non-waivable legal duty.

21.3 Liability cap. To the maximum extent permitted by law, DateKeeper’s total aggregate liability arising out of or relating to the Service and these Terms will not exceed the greater of: (a) the amount you paid DateKeeper for the relevant Service during the 12 months before the event giving rise to the claim, or, for a claim specifically relating to a one-time or Lifetime Access purchase, the amount paid for that purchase; and (b) USD 100.

21.4 Non-excludable liability. Nothing in these Terms excludes or limits liability to the extent it cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, wilful misconduct, gross negligence where applicable, death or personal injury caused by negligence, breach of confidentiality or data-protection obligations where such liability cannot be limited, or mandatory consumer remedies.

21.5 Allocation of risk. The limitations in these Terms are an essential basis of the agreement and apply even if a limited remedy fails of its essential purpose, subject always to applicable law.

Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless DateKeeper and its directors, officers, employees, and agents from third-party claims, damages, liabilities, judgments, and reasonable legal costs arising from: (a) User Content you submitted without the rights or authorization required by these Terms; (b) your knowing or wilful infringement of another person’s rights; (c) your fraud, unlawful conduct, or material breach of Sections 8 or 9; or (d) your unauthorized commercial exploitation of the Service. This obligation does not apply to the extent a claim was caused by DateKeeper’s own breach, negligence, or misconduct. DateKeeper will provide reasonable notice, may control the defence using counsel of its choice, and will not agree to a settlement that imposes an admission, payment, or continuing obligation on you without your consent, which will not be unreasonably withheld.

Changes to the Service and These Terms

23.1 Service changes. We may update the Service as described in Sections 3 and 12. Material reductions to paid entitlements are also governed by the applicable offer and Sections 12, 13, and 19.

23.2 Terms changes. We may revise these Terms to reflect changes in the Service, law, risk, providers, or business practices. Changes apply prospectively, not retroactively to conduct completed before the effective date.

23.3 Notice. For a material change, we will provide reasonable advance notice, ordinarily at least 30 days, through the Service or a contact channel associated with your use. A shorter period may apply where a change is required urgently for law, security, safety, or platform compliance.

23.4 Renewed acceptance.We may require you to select “Agree & Continue” again before continuing to use the Service. We will require renewed affirmative acceptance where reasonably appropriate for a material change to dispute resolution, content rights, recurring billing, or Lifetime Access entitlements.

23.5 Rejecting changes. If you do not agree to a revised version, you must stop using the affected Service before the new version takes effect and may use available export or deletion options. Existing disputes remain governed by the version in effect when the relevant events occurred unless the parties agree otherwise or law requires otherwise.

Dispute Resolution and Governing Law

24.1 Informal resolution. Before filing a formal claim, you and DateKeeper agree to make a good-faith attempt to resolve the dispute for at least 30 days. A notice should describe the issue, relevant account or project, requested remedy, and contact details. Send notices to contact@datekeeper.me. This requirement does not prevent urgent injunctive relief, a regulatory complaint, or a claim approaching a legal limitation deadline.

24.2 Consumer disputes. If you use the Service primarily for personal or family purposes, you are a “Consumer.” Consumer disputes may be brought in the courts of Dubai, United Arab Emirates, subject to any non-waivable right you have to bring a claim in the courts or consumer forum of the country or region where you live. Nothing in these Terms prevents a Consumer from contacting a regulator, data-protection authority, consumer-protection authority, or qualifying small-claims forum. A Consumer and DateKeeper may mutually agree to arbitration after a dispute arises, but these Terms do not require a Consumer to arbitrate where such requirement would be unfair or unenforceable.

24.3 Business-user arbitration. If you use the Service on behalf of a business or organization, or primarily for commercial purposes, you are a “Business User.” Any dispute between DateKeeper and a Business User arising out of or relating to these Terms or the Service, including formation, validity, interpretation, performance, breach, or termination, will be finally resolved by arbitration administered by the Dubai International Arbitration Centre (“DIAC”) under the DIAC Arbitration Rules in force when arbitration begins. The tribunal will consist of one arbitrator, the seat will be Dubai, United Arab Emirates, the language will be English, and hearings may occur remotely. The award will be final and binding and may be enforced by any court of competent jurisdiction.

24.4 Individual business claims. To the extent permitted by law, a Business User and DateKeeper will bring claims only in their individual capacities and not as a class, collective, consolidated, or representative proceeding. If this restriction is unenforceable for a particular claim, that claim may proceed in a court with jurisdiction while the remaining arbitrable claims remain subject to arbitration.

24.5 Interim and intellectual-property relief. Either party may seek temporary, injunctive, or equitable relief from a court to protect confidential information, intellectual property, security, or access to the Service without waiving otherwise applicable arbitration.

24.6 Governing law and courts. These Terms are governed by the federal laws of the United Arab Emirates and, where applicable, the laws of the Emirate of Dubai, without regard to conflict-of-law rules. Subject to Sections 24.2 and 24.3, the courts of Dubai have exclusive jurisdiction. Mandatory consumer, employment, privacy, or other statutory protections applicable to you remain unaffected.

General Provisions

25.1 Entire agreement and priority. These Terms and any applicable plan, order, offer, marketplace, or supplemental terms constitute the agreement concerning the Service. The Privacy Policy explains our data practices and does not waive non-waivable rights. In case of conflict, a specific order or offer controls for the feature or purchase it addresses, followed by these Terms, except that mandatory law controls over all contractual terms.

25.2 Severability. If a provision is unlawful or unenforceable, it will be enforced to the maximum lawful extent or modified as little as necessary, and the remaining provisions will continue in effect.

25.3 No waiver. Failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the specific instance stated.

25.4 Assignment. You may not assign these Terms or a paid entitlement without our written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, or sale of assets, provided the assignee assumes the relevant obligations. We will provide notice where required by law.

25.5 Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, civil unrest, labour disputes, epidemics, government action, internet or telecommunications failures, cyberattacks not caused by a failure to use legally required safeguards, power outages, or failures of Third-Party Services. This does not excuse payment already due or obligations that can reasonably continue.

25.6 Relationship. These Terms do not create a partnership, joint venture, employment, fiduciary, franchise, or agency relationship.

25.7 Third-party beneficiaries. These Terms do not create third-party beneficiary rights, except that an Organizer and Intended Recipient may rely on the limited Project licence granted in Section 7.4, and DateKeeper’s covered persons may rely on Sections 20–22.

25.8 Export controls and sanctions. You may not use, export, or provide access to the Service in violation of applicable trade sanctions or export-control laws.

25.9 Headings and interpretation. Headings are for convenience only. “Including” means “including without limitation.” A reference to writing includes electronic writing. The singular includes the plural where appropriate.

25.10 Language. These Terms are written in English. A translation may be provided for convenience. To the extent permitted by law, the English version controls if there is a conflict, but mandatory local-language requirements remain unaffected.

25.11 Notices to DateKeeper. Formal legal notices must be sent to contact@datekeeper.me and should also be delivered to the physical address in Section 26 where applicable law requires physical delivery.

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